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One place for bug reports, questions, and ideas, plus the fastest way to reach a real person when you're stuck.
- Ask Ruby in the app
- 39 step-by-step guides
- Replies from [email protected]
01Get support
Tell us what's going on, and we'll route it to the right team.
02Help inside the product
Three ways to get help, as an existing user.
Ask Ruby
In-appGet immediate help through the in-app chat in the bottom-right corner of the Main Console. Answers are pulled straight from the Tutorial Hub.
Not the chatbot on this website: this Ruby lives inside the platform and is available to logged-in users only.
Account → Support
In-appSubmit a bug report, ask a question, or request a feature, all from one tab.
Tutorial Hub
In-app · Account → TutorialExplore 39 step-by-step product guides across 8 topics, each with screenshots and an on-this-page index.
Inside Account → Support
Report Issue
Bug reports: title, what happened, and reproduction steps.
Ask Question
Product questions: title, the question itself, and context.
Feature Request
Ideas: title, description, and who it helps and why.
Tutorial Hub topics
39 guides across 8 topics.
- Getting Started4 guides
- Meeting Setup8 guides
- Integrations3 guides
- Main Console5 guides
- Live Note5 guides
- Deal Simulator4 guides
- Proposal Agent4 guides
- Account6 guides
For general inquiries only
Product support goes through Account → Support or Ask Ruby above. For anything else, reach us at [email protected].
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