Monitor customer sentiment throughout the conversation
Know when to push forward and when to pause
Get guidance based on conversation dynamics
Customer is showing strong buying signals
AI-powered emotional intelligence in real-time
Current Sentiment
Positive
Confidence
87%
"This sounds exactly like what we need!"
"Can you explain the pricing model?"
Informational question - opportunity to add value
"We've had issues with similar tools before."
Sentiment improving throughout conversation. Strong buying signals detected.
✓ Positive momentum
Continue current approach, customer is engaged
→ Address concerns
Follow up on past tool issues mentioned at 04:22
Understand and respond to customer emotions in real-time
Track emotional tone throughout the conversation with millisecond accuracy.
Identify sentiment shifts and understand what drives positive or negative reactions.
Automatically highlight critical emotional moments and inflection points.
Detect specific emotions: excitement, concern, confusion, satisfaction, and more.
Get detailed breakdowns and confidence scores for every sentiment reading.
Get AI recommendations on how to respond based on current emotional state.
Join sales teams using AI to read the room in every conversation